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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rasmai Sorn

March 14, 2025

5  out of  5
rating by Rasmai Sorn
"Associates have been a great help. Going out their way to support us as best they can. Above and beyond service."
We responded:
"Thank you Rasmai! We truly appreciate your kind words. Our team is dedicated to providing top-notch service, and we’re thrilled to hear that we could go above and beyond for you. If you ever need anything, don’t hesitate to reach out—we’re always here to help! - Reggie"
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Maoie Sorn

March 7, 2025

5  out of  5
rating by Maoie Sorn
"Always awesome! They help me so much thru the years"
We responded:
"Maoie, you’re awesome too! We’re so grateful for your support over the years and love being here to help whenever you need us. Thanks for being part of the Reggie Johnson Insurance Agency! - Reggie"
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Destiny Kambeitz

March 6, 2025

5  out of  5
rating by Destiny Kambeitz
"Dina, Madison, and Sarah at State Farm are amazing! They’re friendly, professional, and went above and beyond to help me. Truly a fantastic team that makes you feel valued and cared for! Highly recommend!"
We responded:
"Thank you so much for your kind words, Destiny! Dina, Madison, and Sarah will be thrilled to hear your appreciation. Providing friendly, professional, and exceptional service is our top priority, and we’re so glad we could make you feel valued and cared for. We truly appreciate your recommendation and look forward to continuing to serve you! - Reggie"
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Jacob Naon

March 5, 2025

5  out of  5
rating by Jacob Naon
"It was an absolute pleasure to work with Dina! Very professional, confident and informative. 10/10 would recommend to my best friend."
We responded:
"Thanks Jacob love to hear that Dina provided you with a professional and informative experience. Your recommendation means a lot to us! If you ever need anything, we're always here to help. - Reggie"
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May Saechao

February 27, 2025

5  out of  5
rating by May Saechao
"Dina was super fast to responding to my questions. Had a phone call with her and she super nice. Just started my policy with them. Thank you"
We responded:
"Hi Becky, I'm so glad to hear that Dina provided quick and friendly service! Welcome to the Reggie Johnson State Farm family—we appreciate your trust in us. If you ever need anything, don’t hesitate to reach out! - Reggie"
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Justin Toulon

February 12, 2025

5  out of  5
rating by Justin Toulon
"Reggie has been my agent for 13 years with various auto, home and life policies. He and his staff are always friendly, professional, timely, and thorough when I have needed them."
We responded:
"Hey, thank you Justin for your loyalty and trust over the past 13 years! We truly appreciate your kind words and are delighted to hear that our team has provided you with friendly, professional, and thorough service. We’re always here to help with your auto, home, and life insurance needs. If there’s ever anything else we can do for you, please don’t hesitate to reach out! - Reggie"
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Gabrielle Hummel

February 12, 2025

5  out of  5
rating by Gabrielle Hummel
"Reggie and his team have been incredible! 10/10 recommend!"
We responded:
"Thank you Gabrielle! Our team is dedicated to providing excellent service, and we're thrilled to hear about your positive experience. If you ever need anything, we're here to help! - Reggie" "
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Tionna Little

February 7, 2025

5  out of  5
rating by Tionna Little
"The customer service from Sarah was exceptional!"
We responded:
"hi Tionna, thank you for the 5-Star review of the service that Sarah provided! Always good to hear we are taking care of our customers. Way to go Sarah great job!"
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Family Bidness

February 5, 2025

5  out of  5
rating by Family Bidness
"Sarah was a delight to work with. Although we didn’t go past the quote, she was very professional and fast. Will be circling back when the time is right"
We responded:
"Hi, glad the experience with Sarah was positive & you will keep in touch with her! We also appreciate the review...it helps us help more people protect what is important to them. Thank you! Reggie"
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Cherron Halpern

February 5, 2025

5  out of  5
rating by Cherron Halpern
"Reggie Johnson and his staff are always helpful, quick to respond, return calls, resolve issues and are friendly. I've been doing business with them for many years. Easy to work with."
We responded:
"thanks for your business all these years Cherron and thanks for the review! Reggie"
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Cathie Simpson

February 5, 2025

5  out of  5
rating by Cathie Simpson
"Sarah Wells has been very helpful in answering our questions and knowledgeable about products and services. We actually switched over from another office based solely on the PERSONAL CUSTOMER SERVICE and KNOWLEDGE. Sarah saved us money by asking if we had certain coverages on our home owners we never knew existed (as our previous agent never told us about it). She suggested reducing our mileage coverage and adding good driver program for additional discounts (our previous agent never suggested or talked about these programs). Sarah also sends her clients helpful information to keep us informed. Such as we can get another discount with them for having certain home alarm systems. (Our previous agent never said a word to us much less sent us the information. ) This was the best decision. Thank you Sarah for your due diligence to your clients. Thank you Reggie Johnson for mentoring your agents to go beyond and give the personal treatment we receive."
We responded:
"Hi Cathie, that's what i like to hear...team members like Sarah helping people understand insurance...that's what we try to do with every client contact! Thanks for the review! Reggie Johnson Insurance Agency, INC"
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Zaneta McKee

January 21, 2025

5  out of  5
rating by Zaneta McKee
"Reggie Johnson has been my State Farm agent for over 15 years. He and his staff are very knowledgeable, friendly, patient, and helpful. They go above and beyond to provide excellent customer service. I highly recommend them."
We responded:
"Hi Zaneta, thank you for your kind words and for trusting Reggie Johnson State Farm Agency for over 15 years! We truly appreciate your loyalty and are delighted to hear that our team has provided you with knowledgeable, friendly, and helpful service. Your recommendation means a lot to us, and we remain committed to going above and beyond for our valued customers. If you ever need anything, we’re always here to help! - Reggie"
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Ellysa Baradat

January 15, 2025

5  out of  5
rating by Ellysa Baradat
"Reggie was awesome and the customer service was amazing, 10/10 recommend him for helping you get insurance :)"
We responded:
"Thank you so much, Ellysa, for the kind words and glowing recommendation! We're thrilled that our team was able to provide amazing customer service. If you need any further assistance, we're always here to help...Auto/Home/Life/Pet Insurance we do it all! - Reggie"
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Clarice Jacobs

December 10, 2024

5  out of  5
rating by Clarice Jacobs
"Best insurance around! If you need insurance call Reggie!"
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Brandon Hunter

December 10, 2024

5  out of  5
rating by Brandon Hunter
"This team restored my faith in the insurance industry! I actually felt heard & valued! Highly recommend for anyone looking to change insurance."
We responded:
""Thank you, Brandon, for your kind words and trust in Reggie Johnson State Farm Agency! We're thrilled to hear that our team was able to restore your faith in the insurance industry and that you felt heard and valued. Providing exceptional service is our top priority, and your recommendation means the world to us. If there’s ever anything more we can do for you, don’t hesitate to reach out!" - Reggie"
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Mckenzie Stevens

December 4, 2024

5  out of  5
rating by Mckenzie Stevens
"Great customer service ! I’ve had this agency for over 5 years ! The best staff . I highly recommend, I won’t go anywhere else :)"
We responded:
": Thank you so much, McKenzie! We truly appreciate your kind words and are thrilled to hear that you've had a great experience with us over the past 5 years. Reggie Johnson Insurance Agency, INC team strives to provide the excellent customer service, and we're grateful for your support. We look forward to assisting you again! - Reggie "
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DYLAN Dawson

December 2, 2024

5  out of  5
rating by DYLAN Dawson
"Called in about a few questions I had about my policy. The team here was very knowledgeable and friendly! Thank you Madison for all your help!"
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Aaron Jarvis

September 19, 2024

1  out of  5
rating by Aaron Jarvis
"Absolutely dreadful. We moved from the Midwest and Johnson and his team a) took my name off the policy i share with my partner; b) switched automatic 6mo payments to manual monthly without notice, making me out of policy when i really needed it; c) refused to put my name on the renter's insurance. All of these we had to fight for weeks or months for to get fixed. Johnson and his team repeatedly say they don't offer or don't know how to do things, and i have to keep calling corporate (who do know how to do things, and they fix things immediately.) Corporate's pretty concerned with Johnson's underperformance and how they're constantly sending reminders on how to do his job. DO NOT USE THIS AGENT IF YOU CHOOSE TO STAY WITH STATE FARM."
We responded:
""Thank you for taking the time to share your experience, Aaron. We sincerely apologize for the frustrations and challenges you've faced. This is not the level of service we aim to provide, and we understand how upsetting this must have been for you. Your concerns are very important to us, and we’re committed to resolving them. We would appreciate the opportunity to discuss your situation further and make things right. Please contact our office directly so we can work together on a resolution. Thank you for your feedback, and we’re here to help in any way we can. – Reggie""
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Mark Perry

August 28, 2024

5  out of  5
rating by Mark Perry
"Hi Reggie, Thanks so much for the great seats at the Rainiers game on Tuesday. My grandson and I had a fun time together. Weather was perfect, the game was exciting in the final 5 innings. Both teams were playing home run derby for the first four. ALL fly balls and no runs. I think the coaches decided to call that off before the fans left. The Rainiers got down to well placed hitting and excellent infield work and won handily. We left happy under the light of the Super Blue Moon. A memorable occasion for both of us. Thanks again, Mark"
We responded:
""Mark, thank you so much for sharing your experience! I'm thrilled to hear that you and your grandson had such a fun time. It’s wonderful to know that the seats worked out well and that you both left with happy memories. Thanks again for your kind words, and I’m so pleased we could be a part of such a memorable occasion! - Reggie""
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leigh browning

July 17, 2024

5  out of  5
rating by leigh browning
"Thank you for the excellent service Sarah!"
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Katherine Rupert

April 24, 2024

5  out of  5
rating by Katherine Rupert
"I had a really bad experience settling a claim with State Farm and while I have separated from SF and don’t think I will go back, Reggie went out of his way and came to my place of employment to help resolve my settlement issue. While it is still unresolved, I appreciate this effort greatly. He almost makes me want to go back ;)"
We responded:
"Hi Katherine, thanks for the review & thanks for your patience with the claims department. Hopefully, everything will work out & this claim can be closed. I was trying to make a difficult situation better...again thanks for the review! "
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Jay Yen

December 11, 2023

5  out of  5
rating by Jay Yen
"I recently switched to State Farm, and it has been a profound and life-changing experience for my budget and understanding of insurance. Thanks to their competitive rates and comprehensive coverage, I saved a substantial amount of money compared to my previous insurance provider. What makes this transition truly remarkable is the exceptional service provided by Reggie Johnson at State Farm. Reggie went above and beyond, demonstrating remarkable patience and dedication to ensure I understood the policy details. He took the time to educate me, transforming a once daunting concept into something I can confidently navigate. This experience goes beyond a simple insurance switch; it's about having a guide like Reggie, who is genuinely making a difference in this world and in people's lives. It's rare to find someone who not only cares about your coverage but also strives to empower you with knowledge. Reggie made sure I am not just taken care of but that I understand the process and reasoning behind every decision, making the entire experience that much more meaningful. Because of Reggie's guidance, I not only saved money but gained the confidence to challenge other insurance companies based on the knowledge he imparted. The transition was smooth, and I now feel confident that I have the coverage I need at a price that fits my budget. I highly recommend State Farm, and I'm immensely grateful to Reggie Johnson for his exceptional service, dedication to making a positive impact, and ensuring I feel secure and informed."
We responded:
"Jay thank you for taking the time to leave such a well thought out review. I am blown away by how much our interactions have meant to you. You have given me the confidence & desire to talk to even more people & try to help them understand the insurance world. I have enjoyed all of our conversations about insurance in general and your situation in particular. You asked great questions & had a genuine interest in protecting your home/autos against insurable losses. So glad we finally got it all together and made it happen! Thanks again for the review! Reggie Johnson Insurance Agency, INC"
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John Fryer

November 29, 2023

5  out of  5
rating by John Fryer
"Dina is amazing to work with with my insurance needs!"
We responded:
"John, glad your experience with Dina was amazing! Thanks for the review & please let me know if you need any other coverage. Reggie Johnson Insurance agency!"
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tanisha Lopez-Chhouy

November 29, 2023

5  out of  5
rating by tanisha Lopez-Chhouy
"Thankful for the helpful beings in this office that assist me with all my needs !!"
We responded:
"Hi Tanisha, you are very welcome...thanks for the review and for supporting Reggie Johnson Insurance Agency!"
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Justine Aldrich

November 15, 2023

5  out of  5
rating by Justine Aldrich
"This place goes above and beyond for their clients! 100% recommend working with Dina. She is an amazing and helpful lady with wonderful communication skills and customer service!"